Privacy Policy

Last updated: February 17, 2026

1. Introduction

Welcome to ReadBack ("we", "our", "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: When you create an account, we collect your name, email address, and password.
  • Profile Information: Optional details such as your pilot certificate level and training goals.
  • Voice Recordings: When you use the voice training feature, we process your voice input to provide AI-powered feedback. Voice recordings are processed in real-time and are not permanently stored unless you explicitly opt in to help improve our service.
  • Payment Information: If you subscribe to a paid plan, payment is processed through Apple App Store, Google Play Store, or Stripe. We do not store your credit card details directly.
  • Support Requests: Any information you provide when contacting our support team.

2.2 Information Collected Automatically

  • Device Information: Device type, operating system, unique device identifiers, and mobile network information.
  • Usage Data: Session duration, features used, training scenarios completed, scores, and performance metrics.
  • Log Data: IP address, browser type, pages visited, time and date of visits, and other diagnostic data.
  • Cookies: We use cookies and similar tracking technologies to track activity on our website. You can instruct your browser to refuse cookies.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process your voice input and provide AI-powered training feedback
  • Track your training progress and generate performance analytics
  • Process transactions and manage your subscription
  • Send you service-related communications
  • Respond to your support requests
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Service Providers: Third-party services that help us operate the Service (e.g., cloud hosting, AI processing, payment processing, analytics). These include OpenAI (voice processing), Anthropic (AI evaluation), and Cartesia (text-to-speech).
  • Legal Requirements: If required by law, regulation, or legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Retention

We retain your personal data only for as long as necessary to provide the Service and fulfill the purposes described in this policy. Training session data and performance metrics are retained for the duration of your account. Voice recordings are processed in real-time and are not permanently stored unless you opt in. You may request deletion of your account and associated data at any time.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or delete your personal information
  • Object to or restrict certain processing of your data
  • Request portability of your data
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at hello@readbackai.cloud.

8. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your data remains protected.

10. Third-Party Links

The Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at: